About me
My purpose is to support those who help others. I work with people who lead, (whether in a formal leadership position or not) and people who work in the highly complex world of health and care systems. I work to help people and groups recognise the strengths and assets they have, to recognise the complexity of their task and to address the stories and habits that limit them. I have a strong interest in supporting organisations to develop cultures that enable compassion and wellbeing.
Experience
I am an experienced coach and consultant in leadership and organisation development. I have worked with a wide range of people - from those taking their first steps into leadership through to people leading national change. My clients have included people in a wide range of roles, including clinical leaders. I have worked with groups and organisations working at different levels of the health/care system, from ICBs to Trust execs to teams within service lines.
Before becoming self-employed, I worked for 25 years in the health voluntary sector, supporting staff and service users to improve care. I co-led the award-winning Diabetes UK Clinical Champions programme, building the capacity of clinicians in diabetes to lead improvement and shift cultures of care, and the development a range of programmes to develop activist leaders at all levels of NHS care systems, from aspiring leaders to national system-level clinical leads. At Point of Care Foundation, I led Schwartz Rounds, a reflective practice for colleagues in health and care, across the UK and Ireland. I was a coach too, working on the NHS England Looking After You service for colleagues working in primary care.
More recently, I have been part of the leadership group of the Perinatal Culture and Leadership Development Programme, part of NHS England Maternity and Neonatal Programme, building collective leadership capacity to address cultural issues in maternity and neonatal care. I am an associate of Kaleidoscope, a social enterprise consultancy which brings people together to improve health and care, focussing on developing the capacity of senior groups to address the complex challenges they face, primarily in NHS Trusts and ICBs. I also work with Living Potential, delivering the NHS Executive Leaders’ Wellbeing Programme, supporting senior colleagues to reflect and address their own wellbeing needs and to create cultures of wellbeing in their organisations.
Qualifications
I trained as a coach with TPC Leadership, completing the EMCC practitioner qualification. I have continued to develop my practice since through supervision, participation in communities of practice and ongoing learning. I trained in people and organisation development at Roffey Park, doing the MSc programme and focussing on leadership development in healthcare. I am particularly interested in inquiry, action research and action learning as a way of building more effective responses to complex issues and enabling people to navigate complexity.
-
I recognise that each coaching client, team and organisation faces unique challenges based on who they are and their context. I work with clients to co-create what’s needed.
-
I ask my clients to go beyond the surface, to reflect on what else might be happening and what other perspectives might help.
-
I work with an appreciative approach, kindness and compassion and aim to build on strengths, without bringing judgement.
-
I bring a focus on action reflection cycles, avoiding the common traps of over focus on one or the other.